Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Learn More

Unable to sign into 7plus.com.au website

  • 4 wotmołwy
  • 0 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot trumpy81

trumpy81
trumpy81
more options

I am unable to sign into the 7plus.com.au website.

I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.

When I go to the website, the 'sign in' button does not respond, nor does the 'Register' button. When I click on the 'Connect your TV' button and enter my credentials, I receive an error message:

Failed to sign in. Please try again later (error -1)

I do not have these issues if I use another browser, so this leads me to believe that Firefox may be the issue.

I realize the website developers may also be at fault here, but it seems odd that other browsers work, but Firefox does not.

If anyone can offer any help or advice, I am all ears, thanks.

I am unable to sign into the 7plus.com.au website. I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile. When I go to the website, the 'sign in' button does not respond, nor does the 'Register' button. When I click on the 'Connect your TV' button and enter my credentials, I receive an error message: Failed to sign in. Please try again later (error -1) I do not have these issues if I use another browser, so this leads me to believe that Firefox may be the issue. I realize the website developers may also be at fault here, but it seems odd that other browsers work, but Firefox does not. If anyone can offer any help or advice, I am all ears, thanks.

Wubrane rozrisanje

trumpy81 said
the 'sign in' button does not respond, nor does the 'Register' button.

I only see this with Tracking Protection set to Strict. You can disable Tracking Protection for the site or switch to Standard Protection.

Tutu wotmołwu w konteksće čitać 👍 0

Wšě wotmołwy (4)

zeroknight
zeroknight
more options

Wubrane rozrisanje

trumpy81 said
the 'sign in' button does not respond, nor does the 'Register' button.

I only see this with Tracking Protection set to Strict. You can disable Tracking Protection for the site or switch to Standard Protection.

Wužitny?

trumpy81
trumpy81 Prašer
more options

Thank you very much. This helped to solve my issue.

Setting the Tracking Protection to Standard Protection allowed me to log in etc...

Cheers!

Wužitny?

cavitekid2015
cavitekid2015
more options

i did have 7 plus on my old tv it was easy, now we have new tv it does not accept my details thus will not connect

Wužitny?

trumpy81
trumpy81 Prašer
more options

@cavitekid2015

Have you tried creating a new account for 7plus on your new TV?

You will need to use another email address, one that is different to the original email address you used for 7plus on the old TV.

Wužitny?

Stajće prašenje

Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.