Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

TB v31.0 crashes on startup using my existing profile

  • 5 תגובות
  • 3 have this problem
  • 12 views
  • תגובה אחרונה מאת user1119676

user1119676
user1119676
more options

After updating from v24.6.0 to v31.0, TB consistently crashes when it tries to start up. If I remove my existing profile and re-start TB it works file. So something in my profile is causing TB v31.0 to crash. For the moment I have reverted back to TB v 24.6.0 (which works with my profile).

How can I fix my profile to work with v31.0?

After updating from v24.6.0 to v31.0, TB consistently crashes when it tries to start up. If I remove my existing profile and re-start TB it works file. So something in my profile is causing TB v31.0 to crash. For the moment I have reverted back to TB v 24.6.0 (which works with my profile). How can I fix my profile to work with v31.0?

כל התגובות (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Help menu (alt+H) > troubleshooting information.

What ids are under "crash reports"? (right click, select copy link location and paste into a reply message here

user1119676
user1119676 Question owner
more options

http://crash-stats.mozilla.com/report/index/bp-298893a8-efde-4d84-a2b3-eb4da2140824

user1119676
user1119676 Question owner
more options

TB v31.1.1 did not resolve the issue.

user1119676
user1119676 Question owner
more options

Nor did TB v31.2.0.

user1119676
user1119676 Question owner
more options

TB 31.3.0 is still screwed up. Is there a better way of sending Mozilla a bug report?