Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I am unable to organize my bookmarks

  • 1 amsa
  • 4 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga John99

more options

Generally, when I click on the 'organize bookmarks' I get a window that displays all my saved sites and I can then organize them. However, now I simply get a blank window as if I had no bookmarks. The "Bookmarks" on the toolbar appears operational. But the stored sites therein do not show up on the 'Organize Bookmarks' window when I select 'Organize Bookmarks'. I am not sure if this is relevant, but I recently added the 'CCleaner' software to help clean files. Could something have been deleted?

Generally, when I click on the 'organize bookmarks' I get a window that displays all my saved sites and I can then organize them. However, now I simply get a blank window as if I had no bookmarks. The "Bookmarks" on the toolbar appears operational. But the stored sites therein do not show up on the 'Organize Bookmarks' window when I select 'Organize Bookmarks'. I am not sure if this is relevant, but I recently added the 'CCleaner' software to help clean files. Could something have been deleted?

An gyara daga jmoritz

All Replies (1)

more options

I do not use CCleaner at present, when I did have it and used IE I think it deleted history but not bookmarks. Have a look and if you have existing .json files which are autobackups of bookmarks copy and save them.

As you still seem to have bookmarks on your toolbar carefully read Recover lost or missing Bookmarks and any linked articles that are relevant.

Before you start and then while you work to restore bookmarks, if they exist ensure you make manual backups as it is easy to inadvertently overwrite existing bookmarks.