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Thunderbird 38.0 slow when deleting or moving an email. Not slow when running Windows 7 Professional Edition in the safe mode

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  • 8 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Vlemm

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Since a couple of days Thunderbird 38.0 reacts slow when I want to delete or move an email. The problem doesn't occur when I run Windows 7 Professional Edition in the safe mode, but I can't find out what causes the problem.

Note: I have tried disabling my anti-virus software (Norman Security Suite), but the problem continues to occur.

Since a couple of days Thunderbird 38.0 reacts slow when I want to delete or move an email. The problem doesn't occur when I run Windows 7 Professional Edition in the safe mode, but I can't find out what causes the problem. Note: I have tried disabling my anti-virus software (Norman Security Suite), but the problem continues to occur.

An gyara daga Wayne Mery

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Ah, Norton!

Well, TBH you can't always trust disabling these programs. It is very likely Norton.

See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues If you find a solution that is NOT mentioned there, please post it here so we can update https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

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Without changing the settings of my anti-virus software or Thunderbird the problem doesn't occur anymore. Thank you for helping anyway.