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How do I get websites, like yahoo.com, to load like on other browsers?

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Riscaa

Riscaa
Riscaa
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I am using windows 7 pro. On my computers and the ones at work, it is almost impossible to get Yahoo.com to load properly. Instead, I get a string of words and clickable links in a column on the left. Even when I click on mail it gives me a sign in box and little else. How can this be corrected?

I am using windows 7 pro. On my computers and the ones at work, it is almost impossible to get Yahoo.com to load properly. Instead, I get a string of words and clickable links in a column on the left. Even when I click on mail it gives me a sign in box and little else. How can this be corrected?

All Replies (5)

iamjayakumars
iamjayakumars
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Riscaa
Riscaa Question owner
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didn't work, same problem and I just downloaded this last week and it has been this way since day one.

iamjayakumars
iamjayakumars
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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
Riscaa
Riscaa Question owner
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Yesterday I downloaded and ran Malwarebytes and today it seems to be working perfectly. thank you