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firefox don't load the "yahoo.com" page at all

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  • 1 has this problem
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  • Last reply by Happy112

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when I type "yahoo.com" in my firefox browser, it continuously try to load the said website for hours, but nothing happens. All the websites are loaded within seconds

when I type "yahoo.com" in my firefox browser, it continuously try to load the said website for hours, but nothing happens. All the websites are loaded within seconds

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Hi   !

This could be caused by corrupted cookies or cookies that are blocked .

Clear the cache and cookies only from websites that cause problems.

Clear the Cache:

3-bar menu => Options => Advanced => Network => Cached Web Content :
"Clear Now"

Remove Cookies from sites causing problems:

3-bar menu => Options => Privacy => Cookies : "Show Cookies"



If the above doesn't solve the problem, then let's try Firefox in Safe Mode :

If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode