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Retrieve Bookmarks

  • 5 replies
  • 1 has this problem
  • 19 views
  • Last reply by aboyle

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My Mac died and so I could not transfer anything to my new Mac. I have signed back into Firefox. Can I retrieve my old bookmarks? I have tried "Restore" buttons and I have tried "Import". Import takes me to safari where I didn't have any bookmarks.

My Mac died and so I could not transfer anything to my new Mac. I have signed back into Firefox. Can I retrieve my old bookmarks? I have tried "Restore" buttons and I have tried "Import". Import takes me to safari where I didn't have any bookmarks.

All Replies (5)

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You cannot take the drive out of the old Mac and put it in the new Mac to get the data?

Modified by jonzn4SUSE

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Thanks I do have the old hard drive that can be plugged into my new mac. (Need a case for it first and Apple said may not be able to do it). I was hoping the bookmarks might be saved somewhere through Firefox.

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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aboyle said

Thanks I do have the old hard drive that can be plugged into my new mac. (Need a case for it first and Apple said may not be able to do it). I was hoping the bookmarks might be saved somewhere through Firefox.

Case is good, but I would run it from the new laptop first.

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Thank you, I followed instructions to see if i have a second Firefox profile. I do but when I launched it, I still could not retrieve old bookmarks.