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page dont work on french gouvernement taxe webesite

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

horm
horm
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Ok, first i'm french, sorry for the bad english… i'm using FF 63.0.1 on a mac today i went on https://www.impots.gouv.fr/portail/ to look for my tax, i enter my space and it was impossible to clic on anything, so i try with safari and it work fine… because i prefer FF, i try on FF 1 hour later, but same problem occur… so, it's not the website but my FF Back in june, FF was working fine for this website, i didn't make any change on FF, no new add-ons… I did a test after disabling all my add-ons to be sure, but nothing better… i did a test with waterfox and my addons and it went well…

i'm lost…

Ok, first i'm french, sorry for the bad english… i'm using FF 63.0.1 on a mac today i went on https://www.impots.gouv.fr/portail/ to look for my tax, i enter my space and it was impossible to clic on anything, so i try with safari and it work fine… because i prefer FF, i try on FF 1 hour later, but same problem occur… so, it's not the website but my FF Back in june, FF was working fine for this website, i didn't make any change on FF, no new add-ons… I did a test after disabling all my add-ons to be sure, but nothing better… i did a test with waterfox and my addons and it went well… i'm lost…

All Replies (2)

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 31.0.0.122

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}