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I have asked a question ten times and I get no response, why?

Dieter
Dieter
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I am unable to find a Firefox icon in the upper left by the menu bar. When I try to sign in to sync after pressing the menu button, there is no sign on button unless i go into customize mode and then the the sign on sync button is dim and non-responsive. I have reinstalled Firefox and it does not make a difference. On many instructions they start with go to the Firefox icon; it has never appeared. Therefore there are two problems. At one point I did see something saying sync was loading but not where nor how to get to it.

I am unable to find a Firefox icon in the upper left by the menu bar. When I try to sign in to sync after pressing the menu button, there is no sign on button unless i go into customize mode and then the the sign on sync button is dim and non-responsive. I have reinstalled Firefox and it does not make a difference. On many instructions they start with go to the Firefox icon; it has never appeared. Therefore there are two problems. At one point I did see something saying sync was loading but not where nor how to get to it.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Current Firefox version use a "3-bar" menu button that is positioned at the at the right end of the Navigation Toolbar.

You can also access the about:preferences#sync page via the location/address bar like you open a web page.

James
James
  • Top 25 Contributor
  • Moderator
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dieterschmied said

I have asked a question ten times and I get no response, why?

This is your only thread here on https://support.mozilla.org/questions/ in months so where were you posting questions?

Modified by James

Dieter
Dieter Question owner
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I don't know obviously.

I just posted some more questions at different points on the website. Are any of them appearing?

Dieter Schmied

the-edmeister
the-edmeister
  • Moderator
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Look at your user Profile - https://support.mozilla.org/en-US/user/dieterschmied - and you'll see links to your previous postings. One link for questions and another link for "answers".