Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use Outlook for e-mail, Firefox keeps disconnecting every 2-4 minutes, how do I fix that - no problems with any other e-mail accounts

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Rickgeo

more options

I have three e-mail accounts that I keep open all of the time - starting last week, I keep getting disconnected from my state based Outlook e-mail account, both my AOL and Gmail accounts stay connected. I have changed history settings, did a restore to defaults, etc. to no avail. I have to log in about every time I want to access Outlook because it has logged me out. Any ideas on what to try next?

I have three e-mail accounts that I keep open all of the time - starting last week, I keep getting disconnected from my state based Outlook e-mail account, both my AOL and Gmail accounts stay connected. I have changed history settings, did a restore to defaults, etc. to no avail. I have to log in about every time I want to access Outlook because it has logged me out. Any ideas on what to try next?

All Replies (2)

more options

I am using too but when i forget to check keep me logged in box. then faces the same issue but when i check it out then no problem.. Once you try it..

more options

I don't have the option in Outlook to keep me logged on (this would be like when you are using gmail that option appears - it doesn't on my Outlook start page nor in any of the options for the e-mail account.