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30G of memory with high CPU after computer enters sleep mode with the software open. Mac Sonoma. Five imap accounts. Three gmail.
I recently noticed an issue after waking my MAC Book M1 (2020) from several days of sleep. Upon opening the lid, I was met with a system warning about low memory. Further investigation revealed that ThunderBird was using over 100G of memory.
Just a few days ago, I had updated my MAC to Sonoma 14.0, and last week ThunderBird was updated to version 115.3.0. Both were significant version upgrades, and I'm unsure where the problem lies.
I haven't installed any additional extensions or plugins, as shown in the attached screenshot. However, I did notice some components listed in the debug information, and I'm not sure why there's an inconsistency.
I will continue to monitor this issue to see if it reoccurs. For now, I'm just reporting this as a single instance along with my system information, hoping it's an isolated case.
警告: 這包含在未經同意前不該被轉寄或公開的敏感性資訊。
應用程式一般資訊
名稱: Thunderbird 版本: 115.3.0 Build ID: 20230926115257 發行 ID:
更新頻道: release 使用者代理字串(User Agent): Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:115.0) Gecko/20100101 Thunderbird/115.3.0 作業系統: Darwin 23.0.0 Darwin Kernel Version 23.0.0: Fri Sep 15 14:41:34 PDT 2023; root:xnu-10002.1.13~1/RELEASE_ARM64_T8103 作業系統佈景主題: 經 Rosetta 轉譯: false
多程序視窗: 0/0 Fission 視窗: 0/0 預設開啟 遠端處理程序: 1 企業政策: 未使用 Google Location Service 金鑰: 缺少 Google Safebrowsing 金鑰: 缺少 Mozilla Location Service 金鑰: 缺少 安全模式: false 記憶體大小(RAM): 16.0 GB 磁碟可用空間大小: 148 GB
郵件與新聞帳號 account1: INCOMING: account1, xxxx@gmail.com, (imap) imap.gmail.com:993, 3, 10 OUTGOING: 黃彥儒 <xxxx@gmail.com>, smtp.gmail.com:465, 3, 10, true
account2: INCOMING: account2, 本機郵件匣, (none) Local Folders, 0, 3
account3: INCOMING: account3, xxxx@nycu.edu.tw, (imap) imap.gmail.com:993, 3, 10 OUTGOING: Yan-Ru Huang <xxxx@nycu.edu.tw>, smtp.gmail.com:465, 3, 10, true
account4: INCOMING: account4, xxxx@pm.me, (imap) 127.0.0.1:1143, 2, 3 OUTGOING: 黃彥儒 <xxxx@pm.me>, 127.0.0.1:2025, 2, 3, true
account5: INCOMING: account5, xxxx@mailbox.org, (imap) imap.mailbox.org:993, 3, 3 OUTGOING: Yan-Ru Huang <xxxx@mailbox.org>, smtp.mailbox.org:465, 3, 3, true
account6: INCOMING: account6, xxxx@reseller.vdm.tw, (imap) imap.gmail.com:993, 3, 10 OUTGOING: "Huang, Yan-Ru" <xxxx@reseller.vdm.tw>, smtp.gmail.com:465, 3, 10, true
程式庫
程式庫 狀態 預期應有的最小版本 使用中的版本 路徑
RNP (OpenPGP)
行事曆設定
黃彥儒(r1235513)
名稱 值
名稱: 黃彥儒(r1235513) 類型: caldav 停用: 使用者名稱: xxxx@gmail.com 網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40gmail.com/events/ 重新整理間隔: 30 唯讀: false 關閉警示: false 已開啟快取: false iMIP 身分: id1 已停用 iMIP: iMIP 帳號: 召集人 ID: mailto:xxxx@gmail.com 強制郵件排程: 支援彈出式警示: 支援在收到邀請函時警示: 單一事件的最大警示數量: 支援附件: 最大分類數量: 支援隱私狀態: 支援優先權: 支援事件: true 支援任務: true 支援使用本地時間: 支援使用 UTC / GMT 時區: 支援自動排程: false
首頁
名稱 值
名稱: 首頁 類型: storage 停用: true 使用者名稱: 網址: moz-storage-calendar:// 重新整理間隔: 唯讀: 關閉警示: 已開啟快取: iMIP 身分: id1 已停用 iMIP: iMIP 帳號: 召集人 ID: mailto:xxxx@gmail.com 強制郵件排程: 支援彈出式警示: 支援在收到邀請函時警示: 單一事件的最大警示數量: 支援附件: 最大分類數量: 支援隱私狀態: 支援優先權: true 支援事件: 支援任務: 支援使用本地時間: 支援使用 UTC / GMT 時區: 支援自動排程:
xxxx@reseller.vdm.tw
名稱 值
名稱: xxxx@reseller.vdm.tw 類型: caldav 停用: 使用者名稱: xxxx@reseller.vdm.tw 網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40reseller.vdm.tw/events/ 重新整理間隔: 30 唯讀: false 關閉警示: false 已開啟快取: false iMIP 身分: id1 已停用 iMIP: iMIP 帳號: 召集人 ID: mailto:xxxx@gmail.com 強制郵件排程: 支援彈出式警示: 支援在收到邀請函時警示: 單一事件的最大警示數量: 支援附件: 最大分類數量: 支援隱私狀態: 支援優先權: 支援事件: true 支援任務: true 支援使用本地時間: 支援使用 UTC / GMT 時區: 支援自動排程: false
Contacts
名稱 值
名稱: Contacts 類型: caldav 停用: 使用者名稱: xxxx@gmail.com 網址: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/ 重新整理間隔: 30 唯讀: false 關閉警示: false 已開啟快取: false iMIP 身分: id1 已停用 iMIP: iMIP 帳號: 召集人 ID: mailto:xxxx@gmail.com 強制郵件排程: 支援彈出式警示: 支援在收到邀請函時警示: 單一事件的最大警示數量: 支援附件: 最大分類數量: 支援隱私狀態: 支援優先權: 支援事件: true 支援任務: true 支援使用本地時間: 支援使用 UTC / GMT 時區: 支援自動排程: false
最近 3 天內的錯誤資訊報表
遠端處理程序
類型: 數量
隔離的網頁內容: 1
附加元件
名稱 類型 版本 已啟用 ID
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
Google extension 1.0 true google@search.mozilla.org
Readmoo 讀墨電子書 extension 1.0 true readmoo@search.mozilla.org
Wikipedia (zh) extension 1.0 true wikipedia@search.mozilla.org
British English Dictionary (Marco Pinto) dictionary 3.2.4 false marcoagpinto@mail.telepac.pt
Amazon.com extension 1.1 false amazondotcom@search.mozilla.org
Bing extension 1.0 false bing@search.mozilla.org
Language: English (US) locale 115.3.20230926.115257 false langpack-en-US@thunderbird.mozilla.org
安全軟體
類型: 名稱
防毒軟體: 防間諜軟體: 防火牆:
圖形
功能 合成: WebRender 異步 Pan/Zoom: 已啟用滾輪輸入; 已開啟捲動列拖曳; 已啟用鍵盤; 已開啟自動捲動; 已開啟平滑手指縮放 WebGL 1 驅動程式 WSI 資訊: CGL
IsWebglOutOfProcessEnabled: 1
WebGL 1 驅動程式 Renderer: Apple -- Apple M1 WebGL 1 驅動程式版本: 4.1 Metal - 86 WebGL 1 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier WebGL 1 擴充套件: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 驅動程式 WSI 資訊: CGL
IsWebglOutOfProcessEnabled: 1
WebGL2 Renderer: Apple -- Apple M1 WebGL 2 驅動程式 Renderer: 4.1 Metal - 86 WebGL 2 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier WebGL 2 擴充套件: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex 目標畫框率: 60
GPU #1 啟用: 是 銷售商 ID (Vendor ID): 0x106b 顯示卡記憶體大小: 0
GPU #2
診斷 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CMSOutputProfile: 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 Display0: 2880x1800@0Hz scales:2.000000|2.000000 Display1: 3840x2160@0Hz scales:2.000000|2.000000 DisplayCount: 2 Window 的裝置畫素比例: 2 WebGPU 預設顯示卡: [object Object] WebGPU 備用顯示卡: [object Object]
決策紀錄 HW_COMPOSITING: available by default OPENGL_COMPOSITING: available by default WEBRENDER: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: disabled by default: User disabled via pref WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS: available by default WEBGPU: available by default已封鎖,錯誤代碼 BLOCKLIST_FEATURE_FAILURE_MAC_WGPU_NO_METAL_BOUNDS_CHECKSblocked by runtime: WebGPU cannot be enabled in release or beta VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: available by default
因 Crash Guard 停用的功能
Workarounds
錯誤紀錄
媒體
音效後端: audiounit-rust 最大頻道數: 2 偏好取樣率: 48000
輸出裝置
名稱 群組 廠商 狀態 偏好使用 格式 頻道 取樣率 延滯
MacBook Air的揚聲器 builtin-internal-mic|spk Apple Inc. Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 44100 - 96000 1009 - 5090
BenQ EL2870U BNQ Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 32000 - 48000 103 - 4184
輸入裝置
名稱 群組 廠商 狀態 偏好使用 格式 頻道 取樣率 延滯
MacBook Air的麥克風 builtin-internal-mic|spk Apple Inc. Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 1 default: 48000, support: 44100 - 96000 1454 - 5535
媒體能力
列舉資料庫
環境變數
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/r1235613/Library/Thunderbird/Profiles/7btpsbws.default-release-1/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Thunderbird.app/Contents/MacOS/thunderbird MOZ_CRASHREPORTER_RESTART_ARG_1: -foreground MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/r1235613/Library/Thunderbird/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/r1235613/Library/Thunderbird/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini MOZ_LAUNCHED_CHILD: MOZ_APP_SILENT_START: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER: MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_RESTART_ARG_2:
修改過的重要偏好設定
accessibility.typeaheadfind.flashBar: 0 browser.search.region: TW extensions.lastAppVersion: 115.3.0 idle.lastDailyNotification: 1695976404 media.gmp.storage.version.observed: 1 places.database.lastMaintenance: 1695708619 privacy.purge_trackers.date_in_cookie_database: 0 security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false security.sandbox.content.tempDirSuffix: 6f139d73-ef46-413c-9f32-f45dfc8d4f00 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1693800150
被鎖定的重要偏好設定
fission.autostart.session: true
Places 資料庫
輔助功能
已啟用: false 已強迫停用輔助功能: 0
程式庫版本
預期應有的最小版本 使用中的版本
NSPR 4.35 4.35
NSS 3.90 3.90
NSSSMIME 3.90 3.90
NSSSSL 3.90 3.90
NSSUTIL 3.90 3.90
沙盒
內容程序沙盒等級: 0 有效內容處理程序沙盒等級: 1 內容處理程序的 Win32k Lockdown 狀態: Win32k Lockdown disabled -- Operating system not supported GPU 處理程序沙盒等級: 0
啟動快取
磁碟快取路徑: /Users/r1235613/Library/Caches/Thunderbird/Profiles/7btpsbws.default-release-1/startupCache/startupCache.8.little 忽略磁碟快取: false 在初始化時找到磁碟快取: false 已寫入磁碟快取: false
國際化與在地化
應用程式設定 要求使用的語系: ["zh-TW","en-US"] 可用的語系: ["zh-TW","en-US"] 應用程式語系: ["zh-TW","en-US"] 區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"] 預設語系: "zh-TW"
作業系統 系統語系: ["zh-Hant-TW","en-TW","ja-TW"] 區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"]
遠端除錯(Chromium 通訊協定)
接受連線: 網址:
列印
更改過的列印設定
print_printer: CS338 print.more-settings.open: true print.printer_CS338.print_bgcolor: false print.printer_CS338.print_bgimages: false print.printer_CS338.print_duplex: 1 print.printer_CS338.print_edge_bottom: 0 print.printer_CS338.print_edge_left: 0 print.printer_CS338.print_edge_right: 0 print.printer_CS338.print_edge_top: 0 print.printer_CS338.print_footercenter: print.printer_CS338.print_footerleft: print.printer_CS338.print_footerright: print.printer_CS338.print_headercenter: print.printer_CS338.print_headerleft: print.printer_CS338.print_headerright: print.printer_CS338.print_in_color: false print.printer_CS338.print_margin_bottom: 0.5 print.printer_CS338.print_margin_left: 0.5 print.printer_CS338.print_margin_right: 0.5 print.printer_CS338.print_margin_top: 0.5 print.printer_CS338.print_orientation: 1 print.printer_CS338.print_page_delay: 50 print.printer_CS338.print_paper_height: 11.6944444444444 print.printer_CS338.print_paper_id: iso_a4_210x297mm print.printer_CS338.print_paper_size_unit: 0 print.printer_CS338.print_paper_width: 8.26388888888889 print.printer_CS338.print_reversed: false print.printer_CS338.print_scaling: 1 print.printer_CS338.print_shrink_to_fit: false print.printer_CS338.print_unwriteable_margin_bottom_twips: 200 print.printer_CS338.print_unwriteable_margin_left_twips: 240 print.printer_CS338.print_unwriteable_margin_right_twips: 240 print.printer_CS338.print_unwriteable_margin_top_twips: 200
Moambuepyre
Opaite Mbohovái (13)
Thanks for reporting this. I have removed some of your personal account information - in the future before posting you might what to edit your troubleshooting information to prevent exposure of your private information.
Did you happen to notice whether there was also very high CPU? Do you use the Mac address book in Thunderbird? If this happens again, you might try disabling one or more calendars.
Note also, Thunderbird now has 115.3.1.
Thank you for removing some of my personal information; I wasn't aware that this is a public forum when I posted.
Firstly, the overall CPU usage was not high at the time of the issue. However, it seemed to be utilizing 100% of a single-core resource. I've noticed this behavior in previous versions, which caused the computer to heat up even when the screen was closed but still connected to power.
Regarding the Mac address book, how do I disable that feature?
I've updated to the latest version and will continue to monitor this issue.
> Regarding the Mac address book, how do I disable that feature?
1. open Mac System preferences 2. type "privacy" 3. click privacy settings 4. click contacts 5. at the bottom click the lock and provide your password 6. uncheck the box for thunderbird 7. restart thunderbird
This is documented in https://bugzilla.mozilla.org/show_bug.cgi?id=1662759#c28 - which was a cause of high memory on Mac
> Firstly, the overall CPU usage was not high at the time of the issue. However, it seemed to be utilizing 100% of a single-core resource. I've noticed this behavior in previous versions, which caused the computer to heat up even when the screen was closed but still connected to power.
I've had various problems of this type. The most recent one involving CPU is https://bugzilla.mozilla.org/show_bug.cgi?id=1839256
One recent one involving memory (not mine) is Bug 1819895 - Latest daily is unusable. High mork activity, high memory usage, then crashes OOM during Autosync
I have already turned off the contact feature, and even after enabling troubleshooting mode, it still consumed over 30GB of memory. Do you have any further suggestions?
Two items
Broken folders sometimes cause memory issues. Right+click your most refrequenztly used folders and do properties > repair.
If you are using Unified folders:
- Install https://addons.thunderbird.net/en-US/thunderbird/addon/unified-folders-debugging/
- If you do not see the "Unified Folders" heading in the folder pane, then click on "..." next to "New messages", click "Folder Modes", enable an additional folder mode to force the "Unified Folders" heading to appear
- in the folder pane, next to the "Unified Folders" heading, click on ⋮ three vertical dots, do not do "Reset Unified Folders"
- click Debugging Info > click Copy to Clipboard and save the clipboard somewhere
- click Close.
- in the Unified Folders heading click on ⋮ three vertical dots, and do "Reset Unified Folders". (DO THIS LAST)
Does either of these things help?
黃彥儒,
Did you have good results?
I just ran the repair function; let me observe it for a while. I don't use Unified folders, so I only executed the repair on the most frequently used folders.
Wayne Mery said
黃彥儒, Did you have good results?
No, the problem has not been resolved. This morning when I turned on my computer, I saw that Thunderbird had exhausted all of my memory.
For your three gmail, unsubscribe the "All Mail" folders. I doubt it will cause the problem to go away, but it may help some.
If these are all imap accounts, you might try creating a new profile.
I have removed all Gmail (including Workspace) accounts and, after recreating them, I now only sync the most recent 30 days of emails to my local device, and have disabled downloading all mail folders. I am currently observing whether this issue has been resolved.
Wayne Mery said
For your three gmail, unsubscribe the "All Mail" folders. I doubt it will cause the problem to go away, but it may help some. If these are all imap accounts, you might try creating a new profile.
Although deleting all profiles seems to reduce the likelihood of the problem occurring, it still happens, indicating that the issue has not been resolved.
In your original posting you wrote Thunderbird is using "100G of memory". But that is impossible on an M1, where the maximum installed memory is 64G. Do you mean 100G disk space?
Wayne Mery said
In your original posting you wrote Thunderbird is using "100G of memory". But that is impossible on an M1, where the maximum installed memory is 64G. Do you mean 100G disk space?
No, I am referring to memory, not disk space. As shown in the screenshot I attached, it displays that 104.41GB of memory is being used. I am using an Apple Air M1 with 16GB of physical RAM and a 512GB SSD. I suspect that OSX is utilizing swap space and compression techniques to enable the usage of over 100GB of memory.