Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When I open a mail item it goes back to the logon

  • 1 resposta
  • 0 have this problem
  • 1 view
  • Last reply by Shawn

AnonymousUser
AnonymousUser
more options

When I load Mozilla the Icon doesn't work. So I go on through AOL and then When I open a mail item it goes back to the logon

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.156; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; BO1IE8_v1;ENUS)

When I load Mozilla the Icon doesn't work. So I go on through AOL and then When I open a mail item it goes back to the logon == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.156; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; BO1IE8_v1;ENUS)

All Replies (1)

Shawn
Shawn
  • Moderator
more options

See Firefox won't start - find solutions

One of your add-ons might be the culprit. Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

~~~~~~~~~~~

If that does not solve the problem, create a new profile Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile