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Invisible tick box

  • 2 respostas
  • 1 has this problem
  • 23 views
  • Last reply by cor-el

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The tick does not appear in the tick box it is invisible/not selected everytime i click, this comes back as an error as the tick is not registering. I have recently updated Mac sofeware and it started happening after that.

The tick does not appear in the tick box it is invisible/not selected everytime i click, this comes back as an error as the tick is not registering. I have recently updated Mac sofeware and it started happening after that.

All Replies (2)

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Are you having the issues on a Mac or Windows?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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Do you otherwise have issues with check boxes ?

What element gets selected if you right-click this tick box and open the Inspector to inspect this element ?

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.