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Every time I turn off or reboot my iMac, I have to reinstall Firefox from scratch. What is wrong?

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  • Last reply by Chris Ilias

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Every time I turn off or reboot my iMac, I have to reinstall Firefox from scratch. What is wrong?

Every time I turn off or reboot my iMac, I have to reinstall Firefox from scratch. What is wrong?

Chosen solution

Hi Doug, I suspect that you tried dragging the DMG file to the Applications folder, or you ran Firefox from the installer, which then gets ejected when you restart macOS.

Could you try the instructions in the following article: How to download and install Firefox on Mac Specifically, you need to drag the application from inside the disk image to the Applications folder, then run Firefox from the Applications folder.

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Chosen Solution

Hi Doug, I suspect that you tried dragging the DMG file to the Applications folder, or you ran Firefox from the installer, which then gets ejected when you restart macOS.

Could you try the instructions in the following article: How to download and install Firefox on Mac Specifically, you need to drag the application from inside the disk image to the Applications folder, then run Firefox from the Applications folder.