Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

New version of Firefox is unable to connect

  • 2 fhreagra
  • 5 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Sab273

more options

Firefox has just updated itself to 22.0 and now I can't connect to any webpages. I've gone through all the suggestions on the help page and none of them work. Internet Explorer has not been working for several months and other programs, such as Windows Media Player, have not been able to connect to the Internet either but Firefox has been working until it updated today. I've checked my internet connection and am now using another computer on the same network.

I had this problem several months ago after Firefox updated itself and eventually tried restarting my computer but it failed to restart and I had to send it off to be repaired.

Firefox has just updated itself to 22.0 and now I can't connect to any webpages. I've gone through all the suggestions on the help page and none of them work. Internet Explorer has not been working for several months and other programs, such as Windows Media Player, have not been able to connect to the Internet either but Firefox has been working until it updated today. I've checked my internet connection and am now using another computer on the same network. I had this problem several months ago after Firefox updated itself and eventually tried restarting my computer but it failed to restart and I had to send it off to be repaired.

All Replies (2)

more options

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

more options

Hi, I've tried checking my firewall settings and Firefox is not blocked. I've also tried looking at Norton360 but it is unable to open without me restarting my computer which I don't want to do unless absolutely necessary.