Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Prompted by Firefox to remember p/word, clicked no/never, now each time I enter login details & click submit my details disappear & leav me with empty login box

  • 2 antwurd
  • 1 hat dit probleem
  • 10 werjeftes
  • Lêste antwurd fan cor-el

JWeaver
JWeaver
more options

Having just downloaded Firefox I went to access my website. I entered login details & was asked if I want Firefox to remember login I clicked 'no, not ever' and now each time I enter the login details & click 'submit' the login details I entered disappear so I need to try logging in again, then I try again and each time I click submit the login boxes empty again & so on. The prompt asking if I want Firefox to remember these details has stopped popping up.

Having just downloaded Firefox I went to access my website. I entered login details & was asked if I want Firefox to remember login I clicked 'no, not ever' and now each time I enter the login details & click 'submit' the login details I entered disappear so I need to try logging in again, then I try again and each time I click submit the login boxes empty again & so on. The prompt asking if I want Firefox to remember these details has stopped popping up.

Alle antwurden (2)

Pamela
Pamela
more options

Hi

Here are two knowledge base article on password in Firefox. Hope it helps you.

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-passwords

https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you click "Never" then you create a block exception that needs to be removed.

Remove site(s) from the Exceptions:

  • Tools > Options > Security: Passwords: Exceptions

Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"