Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Attempts to download wmp for Firefox are unsuccessful

more options

When I was unable to play a video on Discovery Education, I was prompted to update the wmp Firefox plugin. I clicked on the links, downloading the file and then running install, but it doesn't appear to be downloaded as I still can't play the video and there is no version of wmp listed under Tools, Plug ins.

When I was unable to play a video on Discovery Education, I was prompted to update the wmp Firefox plugin. I clicked on the links, downloading the file and then running install, but it doesn't appear to be downloaded as I still can't play the video and there is no version of wmp listed under Tools, Plug ins.

Keazen oplossing

hello, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

more options

Keazen oplossing

hello, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

more options

That solved the problem. Thanks so much for your help!

more options

I have done all that, but still cannot play videos on websites. e.g trying to play a video on the Manchester City website or similar on Daily Mail, will not work.