Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

The back and forward arrows are greyed out all the time - How can I fix this?

  • 2 antwurd
  • 3 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan 1000-chuff

more options

I am currently using firefox ver 21. However the forward and back buttons are greyed out and will not work. I would be happy to re-install the program but how do I re-install without losing all my bookmarks and settings.

Please advise.

I am currently using firefox ver 21. However the forward and back buttons are greyed out and will not work. I would be happy to re-install the program but how do I re-install without losing all my bookmarks and settings. Please advise.

Keazen oplossing

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (2)

more options

Keazen oplossing

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

Thank you Co-rel The problem was an add on - I deleted the add on and the problem was solved. Unfortunately it was the "AVG" installation. Cheers for your help.