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how to stop firefox crashes

  • 2 antwurd
  • 1 hat dit probleem
  • 4 werjeftes
  • Lêste antwurd fan cor-el

oddity
oddity
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Crashes regularly, even in safe mode. Using Windows 8.

bp-a2088d3f-1788-4184-a5d7-744832130225

Any help is appreciated  :(

Crashes regularly, even in safe mode. Using Windows 8. bp-a2088d3f-1788-4184-a5d7-744832130225 Any help is appreciated :(

Alle antwurden (2)

oddity
oddity Fraacheigener
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Tried turning off hardware acceleration and disabled NPWLPG plug in, but still crashing.

cor-el
cor-el
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  • Top 10 Contributor
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There is a problem on Windows 8 with Firefox 19 and AMD Radeon HD 6XXX/7XXX graphic display cards.

This issue is currently being investigated in bug 830531.

  • Bug 830531 - [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340

If you have one of those display cards then best is to stay with or downgrade to Firefox 18.0.2 for now.