Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't install your browser. I get a screen that prompt to install as user when I input my username & password nothing happens.

  • 1 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan cor-el

more options

My laptop is running Windows 7. When I click the installer it gives me a pop-up asking to run as Administrator/current user. I only have 1 profile/user on this system. When I input my username & password, nothing happens.

My laptop is running Windows 7. When I click the installer it gives me a pop-up asking to run as Administrator/current user. I only have 1 profile/user on this system. When I input my username & password, nothing happens.

Alle antwurden (1)

more options

Is that an UAC prompt?

Try to run the Firefox installer as Administrator (right-click firefox.exe: Run as Administrator).

You may need to disable your anti-virus software temporarily if you keep having problems.