Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Crash ID: bp-be3c82f6-b3dd-4169-bcf1-38bf52120219

  • 1 antwurd
  • 5 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan John99

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When I click on the application the crash report comes up, it says it will send a report to firefox, and ask if i would like to restart firefox or close it. I click restart and the same crash report comes up. I do that several times and the same thing happens. Whats wrong with Mozilla?

When I click on the application the crash report comes up, it says it will send a report to firefox, and ask if i would like to restart firefox or close it. I click restart and the same crash report comes up. I do that several times and the same thing happens. Whats wrong with Mozilla?

Alle antwurden (1)

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Hi cwhite618, The current version is 10.
Sorry the reports do help, but it is only rarely you will be contacted directly.

It appears you are only using Firefox 9 the current version is 10 so it may help to update. Use another browser if necessary to download the Firefox install file.


your Crash report for CrashID be3c82f6-b3dd-4169-bcf1-38bf52120219

  • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
  • related bug 716386