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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

i upgraded firefox and lost my identity saved password extension!

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  • Lêste antwurd fan the-edmeister

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i used to be able to go to a Bookmark and my password and identity would come right up with the saved passwords. When i upgraded, it left..what version do i need of Firefox?'

i used to be able to go to a Bookmark and my password and identity would come right up with the saved passwords. When i upgraded, it left..what version do i need of Firefox?'

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Do you still see the saved passwords in the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
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no...all is gone and there isn't even an Identity safe tab anymore.

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Is that "Identity safe" related to Norton?

If so, your passwords probably weren't being saved in Firefox, but rather wherever Norton stores them. In that case, you should see Norton support for help with their software.

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