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I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred" HOW do I fix this?

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Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"

Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Hummm, Any other ideas? I've tried this about 3 times. Does it matter if I'm using a Mac? I can download it onto my Imac, but I've tried to trash it and re - install it 3 times now on this MacBook. Maybe I'm not finding all of Firefox to trash? I just dragged it to my trash folder and hit empty.

Bewurke troch Michiibelle op

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