Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I updated to the most recent version and now the web address does not appear in the browser, and I also cannot go back or forward. the back and forward buttons are opaque, the web address line appears as blank. How can I switch this on again? Thanks

  • 3 antwurd
  • 4 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

emma_ca
emma_ca
more options

I recently updated to the newest version of firefox. The browser does not display the site address in the tool bar, its blank. Also, the back and forward buttons seem to have been disabled and I cant get them to work. Stop and reload also does not work. In the menu, the options are opaque. So the whole first row of back/forward, web address and stop/reload is disabled. How can I get it to work?

I recently updated to the newest version of firefox. The browser does not display the site address in the tool bar, its blank. Also, the back and forward buttons seem to have been disabled and I cant get them to work. Stop and reload also does not work. In the menu, the options are opaque. So the whole first row of back/forward, web address and stop/reload is disabled. How can I get it to work?

Alle antwurden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Open a new window (File > New Window) to see if that gives you a working location bar and toolbar buttons.
If that works then close the not working window and close and restart Firefox (File > Exit) to see if it still works.

emma_ca
emma_ca Fraacheigener
more options

No unfortunately that made no difference. A new page just appears completely blank, in fact its missing even more that the original - the bookmarks dont appear either!

Any other possibilities?

Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have a corrupted file localstore.rdf in the Firefox Profile Folder

Help > Troubleshooting Information > Profile Directory: Open Containing Folder

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: