Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox loses internet connection and receive message that they are working on it and other times it just quits and says Firefox has quit. Can you correct this?

  • 2 antwurd
  • 4 hawwe dit probleem
  • 6 werjeftes
  • Lêste antwurd fan esb501

more options

The problem is that Firefox just shuts down. There were no dialogue boxes for reporting this. The message simply said that the internet connection was lost and that Firefox was working on it. Other times the message simply said Firefox has quit. There was no crash ID or message box to report this.

The problem is that Firefox just shuts down. There were no dialogue boxes for reporting this. The message simply said that the internet connection was lost and that Firefox was working on it. Other times the message simply said Firefox has quit. There was no crash ID or message box to report this.

Alle antwurden (2)

more options

I am not even a Mac user, but I suspect the problem is not with Firefox, but with a faulty internet connection. The exact wording of the message or a screenshot my be useful to those trying to help resolve this problem.

more options

If it happens again how post I do a screen shot? I don't think that it was my internet connection as when I got shut out of firefox I was able to immediately log in on Safari with no problem.