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FF 3.6.8 and4 or 5 previous versions ALWAYS crash on ANY download.

  • 2 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan cor-el

highiron
highiron
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Anytime I download a file of any type, from gmail or from a website, as soon as the download is complete, FF crashes. Has been doing this for as many versions have been offered for the last two years or so. I don't download large files so don't know if that would be a problem.

Anytime I download a file of any type, from gmail or from a website, as soon as the download is complete, FF crashes. Has been doing this for as many versions have been offered for the last two years or so. I don't download large files so don't know if that would be a problem.

Alle antwurden (2)

TonyE
TonyE
  • Moderator
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Looking at the crash reports and associated bug report, the crashing appears to be related to a file from Photoshop called psicon.dll, I see that file is listed as running on your crash reports.

In liaising with Adobe about this file, they said they have stopped using that file (since CS3?). As a test, search your computer for that file and rename it to psicon.dll.old

After renaming that file re-start Firefox and see if you can download files.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See https://bugzilla.mozilla.org/show_bug.cgi?id=522575#c31