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When I launch Firefox it takes up to 20 seconds, where IE pops right up ??

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Firefox is very slow to launch. I tried uninstall and reinstall, but it made no difference.

Firefox is very slow to launch. I tried uninstall and reinstall, but it made no difference.

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Does that only happen the first time that you start Firefox or every time?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Create a new profile as a test to check if your current profile is causing the problems

See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox