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Firefox data gone

  • 1 antwurd
  • 0 hawwe dit probleem
  • 27 werjeftes
  • Lêste antwurd fan Paul

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Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data. Is there anything that could be done to restore the data to my account or is that the end?

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Hi

Unless you have a copy of you data in Firefox on another device, I am sorry but it will not be possible to recover your data.

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.