Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

401 error on attempting to connect to outlook.com calendar

  • 1 antwurd
  • 0 hawwe dit probleem
  • 9 werjeftes
  • Lêste antwurd fan srboardman

more options

Running Thunderbird 115.8.0 (64 bit) on Windows 11.

Until recently all was working well accessing an outlook.com calendar (on server outlook.office365.com) using tb-sync and Provider for Exchange ActiveSync (latest versions).

Now I get the following error: "Could not authenticate, check username and password (HTTP Error 401)." (Meanwhile email is working fine with the same credentials).

I then tried using the new Thunderbird non-add-on exchange calendar integration, with identical results.

I then deleted all the cached outlook passwords (settings -> Privacy and Security -> Passwords -> Saved Passwords) and tried again, with identical results.

Interestingly, after deleting the passwords, closing and reopening Thunderbird, it successfully downloaded new emails from outlook.com (in spite of supposedly not having the passwords).

Help please.

Running Thunderbird 115.8.0 (64 bit) on Windows 11. Until recently all was working well accessing an outlook.com calendar (on server outlook.office365.com) using tb-sync and Provider for Exchange ActiveSync (latest versions). Now I get the following error: "Could not authenticate, check username and password (HTTP Error 401)." (Meanwhile email is working fine with the same credentials). I then tried using the new Thunderbird non-add-on exchange calendar integration, with identical results. I then deleted all the cached outlook passwords (settings -> Privacy and Security -> Passwords -> Saved Passwords) and tried again, with identical results. Interestingly, after deleting the passwords, closing and reopening Thunderbird, it successfully downloaded new emails from outlook.com (in spite of supposedly not having the passwords). Help please.

Alle antwurden (1)

more options

Additional info. I also tried turning on Outlook two factor authentication and using an app password, and that didn't work either. (I then disabled two factor authentication and tried again with the original password and that still didn't work.)

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.