Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can't Stop Firefox from Reloading Crashed Session

  • 3 antwurd
  • 0 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan zeroknight

more options

The problem is that even after I've tinkered with the about:config settings to prevent Firefox from restoring my previous session after a crash, it just won't listen! The changes I make in about:config don't seem to save, and every time Firefox crashes, it happily reloads my old tabs and windows.

Your assistance would be greatly appreciated!

OS: Arch Linux DE: Gnome 44

The problem is that even after I've tinkered with the about:config settings to prevent Firefox from restoring my previous session after a crash, it just won't listen! The changes I make in about:config don't seem to save, and every time Firefox crashes, it happily reloads my old tabs and windows. Your assistance would be greatly appreciated! OS: Arch Linux DE: Gnome 44
Keppele skermôfbyldingen

Keazen oplossing

You can avoid it by closing Firefox before shutting down your system. Otherwise you will need to put the following in user.js file in your profile folder:

user_pref("browser.sessionstore.resume_session_once", false);

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Paul said

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. The crash report is several pages of data. We need the report numbers to see the whole report.
  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Fx64Beta-aboutcrashes-unsubmitted
Thank you for your help! More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Firefox does not experience crashes; rather, when I shut down my system and subsequently restart it, Firefox automatically restores my previous session.

more options

Keazen oplossing

You can avoid it by closing Firefox before shutting down your system. Otherwise you will need to put the following in user.js file in your profile folder:

user_pref("browser.sessionstore.resume_session_once", false);