Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Problems with Ancestry.com

  • 1 antwurd
  • 0 hawwe dit probleem
  • 27 werjeftes
  • Lêste antwurd fan cor-el

pshea2
pshea2
more options

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

Alle antwurden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is caused by Ancestry using newrelic to host some of its files. The newrelic server is on the Disconnect blocklist used by Firefox ETP in strict mode and possibly used by content blocking extensions and this causes the problem. You can add an exception to disable ETP for your Ancestry website via "Settings -> Privacy & Security".

See also:

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Bewurke troch cor-el op