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Unable to paste into Outlook/microsoft 365 in firefox browser

  • 2 antwurd
  • 1 hat dit probleem
  • 4 werjeftes
  • Lêste antwurd fan sugarmarc

livingoutloud123
livingoutloud123
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I am not tech savvy. Have been using FF for years now. Today - out of the blue - I am unable to paste anything into Outlook Email/microsoft 365 when in the FF browser. Can do it in other browsers but not FF. Any tips or ideas? This is killing my productivity!

I am not tech savvy. Have been using FF for years now. Today - out of the blue - I am unable to paste anything into Outlook Email/microsoft 365 when in the FF browser. Can do it in other browsers but not FF. Any tips or ideas? This is killing my productivity!

Alle antwurden (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I have no issues with the process. see screenshot Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

sugarmarc
sugarmarc
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Had the same problem with firefox and outlook web.

My solution was: 

   open "about:config" in firefox (type it in the webadress line and hit enter)

   accept the risk in the pop up

   type "clipboard" in the search line

   change the following settings (as shown in the image attachment) from false to true (klick on false)

   restart firefox (close it & open it again)