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Thunderbird v102.1.0 Won't save passwords
I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for password manager to save the password, I get the incorrect password error message. If I enter my password but do not check the save password box, I can retrieve my email. If I leave Thunderbird open I can retrieve email without reentering my password. If I exit Thunderbird, restart and retrieve my email, it asks me to enter my password again. I looked in security settings - My saved password box is empty and I can not add any accounts to it. I have tried deleting key3.db, cert8.db, logins.json to no avail. Any ideas?
Keazen oplossing
I tried deleting the file secmod.db I saw in another post and it works now.
Dit antwurd yn kontekst lêze 👍 11Alle antwurden (7)
Please try to disable HW-acceleration
see also: https://support.mozilla.org/en-US/questions/1383741
Bewurke troch DJ_Ralf op
Thanks for the reply. I made the change in settings but it did not help. I still get the incorrect password message if I check the box for password manager to save the password.
I tried starting in safe mode thunderbird -safe-mode and click troubleshooting mode and it works. Passwords are save in password list. But when I restart in normal mode, the problem happens.
Keazen oplossing
I tried deleting the file secmod.db I saw in another post and it works now.
102.4.0 where is file secmod.db?
dmitriy.shremzer said
102.4.0 where is file secmod.db?
It is in your profile directory. To find your profile directory, select menu Help -> More Troubleshooting Information In the new Thunderbird tab that appears, in the Application Basics section, find Profile Folder and click Open Folder button next to it.
fpuckett said
I tried deleting the file secmod.db I saw in another post and it works now.
I installed Thunderbird Version 102.6.1, Build ID 20221219215418 and had the same problem. Removing cert8.db, key3.db, then additionally cert9.db, key4.db didn't help. Removing secmod.db did help, thanks a lot.