Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Secure Connection Failed - Laptop issue

more options

Hi there, I keep getting an error message when I try to login to some secure access websites that I use for work purposes.

I get the following error report with no code #:

"Secure Connection Failed An error occurred during a connection to (website). The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more...

Try again"

(*this always fails).

This is only an issue on my laptop. If I use another computer I can access the website without issue.

How to I fix this issue on my laptop?

Thank you,

Hi there, I keep getting an error message when I try to login to some secure access websites that I use for work purposes. I get the following error report with no code #: "Secure Connection Failed An error occurred during a connection to (website). The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more... Try again" (*this always fails). This is only an issue on my laptop. If I use another computer I can access the website without issue. How to I fix this issue on my laptop? Thank you,

Alle antwurden (1)

more options

Some security software are known to cause this issue:

Secure connection failed and Firefox did not connect https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect