Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

  • 1 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan James

Chebs
Chebs
more options

'I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

''''I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?'''

Keazen oplossing

On right In your Question Details > More system details your User Agent shows you are using Firefox 100 on Windows 10. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

If this is on another system then perhaps you are running Firefox in Windows 8 Compatibility Mode on Windows 10 for some reason. https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

Keazen oplossing

On right In your Question Details > More system details your User Agent shows you are using Firefox 100 on Windows 10. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

If this is on another system then perhaps you are running Firefox in Windows 8 Compatibility Mode on Windows 10 for some reason. https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938