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figure out what is blocking website to open and how to change it

S Anderson
S Anderson
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I've recently switched browsers from Chrome to Firefox and am new to how it works. I was online in my Apple Icloud account and clicked on a link to review one of my subscriptions and the webpage would not open. The attached image shows what is the issue.

How do change it so it is allowed to open.

I've recently switched browsers from Chrome to Firefox and am new to how it works. I was online in my Apple Icloud account and clicked on a link to review one of my subscriptions and the webpage would not open. The attached image shows what is the issue. How do change it so it is allowed to open.
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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi, it looks like the link you clicked either started with the

itmss:

protocol, or an ordinary link redirected to an itmss: link. Are you expecting this information to appear in iTunes, or is that strange for this link?

Firefox shows one or two dialogs when opening novel protocols:

(1) Site specific permission to launch an external application to open that protocol. Firefox should remember that you gave permission. I think you probably approved that one already.

(2) Your preferred default application to open links starting with the novel protocol. As shown in your screenshot, Firefox has detected that iTunes is registered as handling this protocol. If you always want to open itmss: links in iTunes, keep that checkbox checked and click Open Link. If you prefer to be asked every time, uncheck the checkbox first before clicking Open Link.