Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Lost my primary email.

  • 3 antwurd
  • 1 hat dit probleem
  • 14 werjeftes
  • Lêste antwurd fan FredMcD

Marcus Vinícius
Marcus Vinícius
more options

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary?

Thanks in advance.

Marcus


edited emails from public and search/spam bots view on this community forum.

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary? Thanks in advance. Marcus edited emails from public and search/spam bots view on this community forum.

Bewurke troch James op

Alle antwurden (3)

Amelia
Amelia
more options

Hello,

In accounts.firefox.com/settings, you should find an option to set your secondary account as primary. You can then remove the other email address so that you will not need to make a new account.

Most people on this forum are volunteers (including me), and can not access your account for deletion or editing.

user164337417280174533857459833847640017417
user164337417280174533857459833847640017417
more options

The problem is my Gmail account is already linked to an account I have no more access so I can't remove it from that account to add on my current account. It throws an error message stating that.

FredMcD
FredMcD
more options

I called for an administrator.