Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

my informatin

  • 7 antwurd
  • 1 hat dit probleem
  • 11 werjeftes
  • Lêste antwurd fan Adrian

more options

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

Alle antwurden (7)

more options

I don't understand your problem.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

Hi When I installed Fire fox after logging in None of the passwords came from my settings and bookmarks and I also typed from sync‌ but nothing happened

more options

i mean I'm in my account but my password and bookmarks &........... is not hear i need my password s

more options

Did you log in with the correct user/password? Any error messages?

more options

yes no error message's just i forget my password i reset my password just my passwoed

more options

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

more options

you mean i change my password remove all data from the servers? now i don't any data in server ? I do not try to find anymore?