Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Password Reset - on Macbook pro running Catalina w/o lose of data

jmoffat2
jmoffat2
more options

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date.

Thank you

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date. Thank you

Keazen oplossing

Typically, even you are unable to sign into the FF account, the data wont be harmed/lost. And even if you create a new FF account, the data in your profile wont be lost. But will be copied to your new FF account for storing and sharing.

i'm no expert on the mac, but if you enter and go to the below url in FF, you will open up a profile manifest.

There should be at least 2 profiles cited, and one of them will be active.

You will be provided with the opportunity to see where the folders are stored on your disk.

If you can copy them to a safe place. Here is more info:

https://www.trishtech.com/2019/05/how-to-create-clone-switch-profiles-in-mozilla-firefox/

Keep us apprised of your results.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

Keazen oplossing

Typically, even you are unable to sign into the FF account, the data wont be harmed/lost. And even if you create a new FF account, the data in your profile wont be lost. But will be copied to your new FF account for storing and sharing.

i'm no expert on the mac, but if you enter and go to the below url in FF, you will open up a profile manifest.

There should be at least 2 profiles cited, and one of them will be active.

You will be provided with the opportunity to see where the folders are stored on your disk.

If you can copy them to a safe place. Here is more info:

https://www.trishtech.com/2019/05/how-to-create-clone-switch-profiles-in-mozilla-firefox/

Keep us apprised of your results.

jmoffat2
jmoffat2 Fraacheigener
more options

Thank you for the help!! It took a bit of staying with it as I had about 5+ different profiles I've collected over time living in the folder you directed me too. I ended up once I had created the profile I wanted, going back and cleaning/deleting the extra profiles. Then I started up from another created profile and reset my password, closed FF, re-opened FF, went to About:profiles and then selected the profile I first created. And of course it worked. Thanks again for your assist. Be Well

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

you're welcome.