Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Program crash after migrating Profil folder from PC to laptop (Thunderbird 78.5.0 Windows 10)

  • 1 antwurd
  • 1 hat dit probleem
  • 30 werjeftes
  • Lêste antwurd fan Wayne Mery

gelchhuber
gelchhuber
more options

Hello this is Guenther, Today on November 23rd, 2020 I migrated my installation of Thunderbird 78.5.0 (64-Bit) from the PC Windows 10 to my laptop also Windows 10. To do this, I installed Thunderbird on the laptop and then replaced the new profile folder with a copy of my old original profile folder. The old profile got the new name. After entering Thunderbird, all directories and email were there.

But when I closed Thunderbird and reopened it, Thunderbird crashed. What can I do to secure my e-mails in the long term and use them on a new computer? Who can help me? Thank you!

My E-Mail is: gelchhuber@aol.com

Hello this is Guenther, Today on November 23rd, 2020 I migrated my installation of Thunderbird 78.5.0 (64-Bit) from the PC Windows 10 to my laptop also Windows 10. To do this, I installed Thunderbird on the laptop and then replaced the new profile folder with a copy of my old original profile folder. The old profile got the new name. After entering Thunderbird, all directories and email were there. But when I closed Thunderbird and reopened it, Thunderbird crashed. What can I do to secure my e-mails in the long term and use them on a new computer? Who can help me? Thank you! My E-Mail is: gelchhuber@aol.com

Alle antwurden (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
more options

gelchhuber,

Please post your crash IDs here. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird