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Trouble adding email accounts to Thunderbird

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carol36
carol36
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Hi, I am having trouble adding email accounts to Thunderbird, I keep getting the error message

"Thunderbird failed to find the settings for your email account"

I have tried uninstalling and reinstalling Thunderbird, tried turning the firewall off and tried two different email accounts, all to no avail.

The error message comes up very quickly, as though it hasn't even really tried.

Please help, I love using Thunderbird for my emails.

Hi, I am having trouble adding email accounts to Thunderbird, I keep getting the error message "Thunderbird failed to find the settings for your email account" I have tried uninstalling and reinstalling Thunderbird, tried turning the firewall off and tried two different email accounts, all to no avail. The error message comes up very quickly, as though it hasn't even really tried. Please help, I love using Thunderbird for my emails.
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sfhowes
sfhowes
  • Top 10 Contributor
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Is this a Fasthosts account?

https://support.mozilla.org/en-US/questions/1303932