Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox for Android recently started crashing, closing tabs, or displaying blank webpages?

  • 5 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Paul

Ian Battaglia
Ian Battaglia
more options

Hi there, I've been a firefox user for a while now, both on android and my windows desktop. Recently, I've been having issues with firefox for android that I wasn't having before. Firefox keeps closing all my tabs seemingly at random when I close the app. Other times, pages display just empty white, and won't reload. Force stopping the app often resolves issues, but of course, that closes my tabs too. I don't usually keep many open, under 8 at almost all times.

Has something changed recently that might have caused this performance issue? I'm on the latest version of Firefox for Android, 68.5.0, and Android 10, on a Samsung Note 9, with One UI version 2.0.

Thanks!

Hi there, I've been a firefox user for a while now, both on android and my windows desktop. Recently, I've been having issues with firefox for android that I wasn't having before. Firefox keeps closing all my tabs seemingly at random when I close the app. Other times, pages display just empty white, and won't reload. Force stopping the app often resolves issues, but of course, that closes my tabs too. I don't usually keep many open, under 8 at almost all times. Has something changed recently that might have caused this performance issue? I'm on the latest version of Firefox for Android, 68.5.0, and Android 10, on a Samsung Note 9, with One UI version 2.0. Thanks!

Alle antwurden (5)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Ian

Thank you for your question.

Have you tried clearing the application cache? Open the Android settings app, find Applications, select Firefox and clear the cache (not data!).

You may also want to try our new browser, Firefox Preview, that has a much better browsing experiance.

Ian Battaglia
Ian Battaglia Fraacheigener
more options

Thanks Seburo. I've cleared the cache, I'll see if I'm still having issues. If so, I'll give Preview a try.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Great, glad to hear it. I hope you like Firefox Preview - I have been using the early test builds for about a year as my main mobile browser and really like it.

Ian Battaglia
Ian Battaglia Fraacheigener
more options

Well, that's a good testament to its stability and usability!

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

For more information, I recomend that you read this article.