Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Just auto-updated to v57 and I've lost several essential plug-ins. How do I downgrade and how are ordinary users like me supposed to know about the consequences

  • 2 antwurd
  • 1 hat dit probleem
  • 4 werjeftes
  • Lêste antwurd fan didcotman

didcotman
didcotman
more options

I'm shocked and horrified. I'm an ordinary user, not a developer, how was I supposed to know to switch off auto-update? What can I do now to restore my essential plug-ins?

I'm shocked and horrified. I'm an ordinary user, not a developer, how was I supposed to know to switch off auto-update? What can I do now to restore my essential plug-ins?

Alle antwurden (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry, the message you are seeing in your Firefox is not accurate. Your Firefox identifies itself as veresion 66.0.3, and almost certainly the add-ons are okay, but:

A critical Add-on-related certificate expired (which obviously should not happen). As a result, all verifications for that certificate are failing, preventing many extensions from being used, updated, or installed.

The Add-ons team is working on a fix for this. Official updates are expected to be posted here:

https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047

Currently, the only workaround is to set your system clock back (for example, if your date is May 3, set to May 2; if your date is May 4, set to May 3). You might have to reinstall extensions after that, or maybe Firefox will detect the difference at your next shut down/restart. Changing the date may have other consequences, so I understand this option isn't ideal.

didcotman
didcotman Fraacheigener
more options

Brilliant! Thank you for the rapid and reassuring response!