Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

can't reply to email since downloading version 60.3.1

  • 3 antwurd
  • 1 hat dit probleem
  • 11 werjeftes
  • Lêste antwurd fan sfhowes

mikeamaurer
mikeamaurer
more options

when I try to reply to an email I get the following message "An error occurred while sending mail. The mail server responded: Refused. Sending to remote addresses (relaying) is not allowed.. 

Please check the message recipient "messagers address" and try again."
when I try to reply to an email I get the following message "An error occurred while sending mail. The mail server responded: Refused. Sending to remote addresses (relaying) is not allowed.. Please check the message recipient "messagers address" and try again."

Alle antwurden (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

This error could be caused if you're trying to send through a network that is not your normal ISP, e.g. public wifi, but your outgoing server settings don't authenticate your credentials, e.g. the connection security is None or it sends on port 25.

What are your settings in Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane?

If the connection security is not SSL/TLS or STARTTLS, the solution would be to add an account with secure connections and then send through that account's smtp. Or, use webmail when relaying is not allowed.

mikeamaurer
mikeamaurer Fraacheigener
more options

I have tried the setting as ssl/tls and starttls and none and none make any difference. I have changed nothing since I downloaded the latest update, but I find I also can't send any emails.

sfhowes
sfhowes
  • Top 25 Contributor
more options

If the problem started after the last TB update, it's probably due to an antivirus program that's incompatible with the new TB version.

What is your AV program, and do you have it scanning email, and who is the mail provider?