Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Cannot access old firefox account due to form validation

  • 3 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan skoskie

skoskie
skoskie
more options

I have a very old (~2008) Firefox sync account that I would like to access. I know my email and password. But the password is 6 characters, and the new minimum requirement is 8 characters. The login form will not allow me to login with my old password due to the form validation, and if I perform a reset, I will lose data I am looking for. So, I need to know how I can access my old account.

Thanks in advance for any help you can offer.

I have a very old (~2008) Firefox sync account that I would like to access. I know my email and password. But the password is 6 characters, and the new minimum requirement is 8 characters. The login form will not allow me to login with my old password due to the form validation, and if I perform a reset, I will lose data I am looking for. So, I need to know how I can access my old account. Thanks in advance for any help you can offer.

Keazen oplossing

Thanks for the quick and helpful replies. I guess it's time to say goodbye to those 20 bitcoin. I had saved the key as a password, and wasn't really too bright at that age in regards to backups. :(

Live and learn, I suppose.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

the-edmeister
the-edmeister
  • Moderator
more options

The old Sync 1.0 / 1.1 server which was used in Firefox 28 and earlier no longer exists; thus that old data is gone.

About a year after Firefox 29 came out (which uses a new Sync v1.5 server) the older Sync 1.1 sever was shut down and during that overlap time two Sync servers were in use. Users who created a new Sync account for Firefox 29+ could still use the old server exclusively with their old Sync account with their older versions of Firefox, for the benefit of users who were on the ESR (Extended Support Release) version of Firefox.

philipp
philipp
  • Moderator
more options

yeah, unfortunately any data associated to an old-type sync account is already lost - its servers were shutdown three years ago: https://blog.mozilla.org/services/2015/07/31/shutting-down-the-legacy-sync-service/

skoskie
skoskie Fraacheigener
more options

Keazen oplossing

Thanks for the quick and helpful replies. I guess it's time to say goodbye to those 20 bitcoin. I had saved the key as a password, and wasn't really too bright at that age in regards to backups. :(

Live and learn, I suppose.