Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I asked to retrieve my Username & pw but all I got was a "New sign-in to Firefox" auto-reply email. Do I have to make new Firefox accnt here for ea diff email?

  • 1 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan Shadow110

Yxxc12
Yxxc12
more options

I wanted to answer a question of a problem I had & solved in the past week but couldn't log-in & couldn't retrieve the log-in info in any emails from Firefox.... until I started asking this with a new account. So I have to make a new account every time I want to ask/answer something here from a different email account?

I wanted to answer a question of a problem I had & solved in the past week but couldn't log-in & couldn't retrieve the log-in info in any emails from Firefox.... until I started asking this with a new account. So I have to make a new account every time I want to ask/answer something here from a different email account?

Alle antwurden (1)

Shadow110
Shadow110
more options

Hi, usually you do not need to. As to why this happened I can not tell you as is not part of Firefox that Support works on. As Volunteers we are limited to trouble shooting the program only.