Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Bookmarks dissappeared on on machine with Firefox Account

  • 1 antwurd
  • 1 hat dit probleem
  • 21 werjeftes
  • Lêste antwurd fan FredMcD

more options

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home.

All my bookmarks at work have disaapeared, but they are all still there.

I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear.

Can anyone help?

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home. All my bookmarks at work have disaapeared, but they are all still there. I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear. Can anyone help?

Alle antwurden (1)

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

paulsun said

All my bookmarks at work have disaapeared, but they are all still there.

I think what you mean is the work computer lost its data but your home computer still has them.

What about the rest of the work profile? Is everything else still there? History, settings, passwords . . . . .


Places Maintenance [v57+] See; https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox#w_places-database

http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file