Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

when I open a new tab it doesn't show the tiles anymore, instead it shows a search screen called "my converter"

  • 3 antwurd
  • 4 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Happy112

more options

When I click on a new tab, it no longer shows the tiles. Instead, it opens a new search screen with a "My Converter" option. I cannot find a the cogwheel icon that will allow me to include suggested sites. I am attaching a screenshot of what I see when I open a new tab. Any ideas for how to get my tiles back? Thanks so much!

When I click on a new tab, it no longer shows the tiles. Instead, it opens a new search screen with a "My Converter" option. I cannot find a the cogwheel icon that will allow me to include suggested sites. I am attaching a screenshot of what I see when I open a new tab. Any ideas for how to get my tiles back? Thanks so much!
Keppele skermôfbyldingen

Keazen oplossing

Hi    !

That hmyquickconverter.com is a browserhijacker, that you will of course want to get rid off.

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/


Also see : https://malwarefixes.com/remove-search-hmyquickconverter-com/

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (3)

more options

Keazen oplossing

Hi    !

That hmyquickconverter.com is a browserhijacker, that you will of course want to get rid off.

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/


Also see : https://malwarefixes.com/remove-search-hmyquickconverter-com/

more options

Thank you so much! I deleted three suspicious extensions and now my tabs are back to normal. I really appreciate you taking the time to help me.

more options

KJKL said

Thank you so much! I deleted three suspicious extensions and now my tabs are back to normal. I really appreciate you taking the time to help me.

My pleasure  !

I'm so glad that you got rid of that nuisance.

And : well done - you did a great job  !