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Firefox crashes

  • 2 antwurd
  • 2 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan CarolK65

CarolK65
CarolK65
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Windows 10 did an auto update tonight. Since then firefox continually crashes. I tried the refresh option and safemode option and neither work. It will get as far as opening firefox for a split second and then crashing again.

Crash ID: bp-200cdea8-de95-4da9-a7b0-9c8e31170713

Windows 10 did an auto update tonight. Since then firefox continually crashes. I tried the refresh option and safemode option and neither work. It will get as far as opening firefox for a split second and then crashing again. Crash ID: bp-200cdea8-de95-4da9-a7b0-9c8e31170713

Keazen oplossing

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (2)

Shadow110
Shadow110
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Keazen oplossing

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.

Bewurke troch Shadow110 op

CarolK65
CarolK65 Fraacheigener
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Thank you very much for the quick and helpful response.