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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I need Help from a human

  • 1 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Moses

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I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

Bewurke troch Moses op

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Mozilla doesn't provide telephone support. This is the only place for support at the moment. I'm sorry you've had a bad experience. By the way, please do not post personal information in the forum. It will only attract spammers. I've went ahead and removed your phone number for your privacy and security.

What password do you not remember? The Firefox Sync password? If you have lost your Sync password, visit this link to learn how to reset it.